CreatorMatch FAQ

Got questions? We’ve got quick answers.
1. What is Creator Match?

CreatorMatch lets creators build product collections for their audience. You swipe through products (like Tinder!), pick what fits your brand, and we handle everything else - selling, shipping, and customer service.
2. Do I need to have a big following to use it?

Nope! We welcome creators of all sizes. It's about your connection with your audience, not just numbers.
3. How does product matching work?

Our AI analyzes your content and suggests products that match your vibe. Then you use our swipe-style Creator Portal to quickly choose what to feature. Swipe right on products you love, left on ones you don't.
4. Who handles the orders and shipping?

We do everything! You just curate and promote. We handle:

  1. Payment processing
  2. Order fulfillment
  3. Shipping
  4. Returns
  5. Customer service
5. How do I get paid?

.Monthly payouts via:

  1. Direct deposit
  2. PayPal
  3. Wire transfer (international)

Track earnings in real-time in your Creator Portal.
6. What's the Creator Portal?

It's our mobile-friendly app where you swipe through products to build your collection. Think Tinder, but for products. Super fast, super easy. You can curate your entire collection in minutes.
7. Is this my own store?

You get your own collection page on CreatorMatch. We're the seller (for legal/tax stuff), but it's YOUR curated collection that your audience shops from.
8. What products are available?
  1. Fashion & Accessories
  2. Beauty & Wellness
  3. Home & Living
  4. Tech & Gadgets
  5. Fitness & Sports
  6. And more categories coming!
9. Can I promote my collection everywhere?

Yes! Share your collection link on TikTok, Instagram, YouTube, wherever your audience is.
10. What does it cost to join?
  • Starter (Free): Try it out
  • Pro (Paid): Higher commissions + better analytics
  • Elite (Apply): Best rates + premium support
11. How is this different from affiliate links?

Instead of random links, you have one beautiful collection page. Higher commissions too. Plus that swipe-to-curate experience makes building your collection actually fun.
For Shoppers
12. Who am I buying from?

CreatorMatch. We handle your entire order. Creators just pick the products they love.
13. Returns?

30 days to return anything. Email support@creatormatch.shop and we'll sort it out.
14. Shipping info?

Shipping times and costs vary by product and location. You'll see exact details at checkout.
15. Are products real/authentic?

100%. We work with verified suppliers only.
16. Can I shop multiple creator collections at once?

Yep! Add products from any creator to one cart.
About the Platform
17. Is this a marketplace?

No. CreatorMatch is one store. Creators are partners who curate collections, not separate sellers.
18. How do you pick products?

We vet every supplier for quality. Creators then use our swipe portal to pick from approved products.
19. What if a creator leaves?

Their collection goes away but we still honor all past orders.
20. Privacy?

We don't sell your data. Period. See our [Privacy Policy].

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